Website Support

We welcome your comments or suggestions on our website.  Please contact webmaster@bailliegifford.com

Software

The following information relates to software that is required for optimal viewing of material on the website.

 

Adobe Acroabt Documents on this website require the use of Adobe Acrobat Reader.  To download this programme free of charge click on the icon and follow the instructions.

Internet Explorer This website is optimised for viewing with Internet Explorer 6 or higher.  To download this programme free of charge click on the icon and follow the instructions.

Macromedia Flash
 		 To view our banner advertisment on the home page you will need to install Macromedia Flash Player.  To download this programme free of charge click on the icon and follow the instructions.

Screen Resolution

Screen resolution refers to the size of your screen, and the amount of content it can display.  www.bailliegifford.com is best viewed with screen resolution 1024x768 and upwards.  If you would like to change the resolution, follow the instructions below.  To view in full screen please press F11.

To change your resolution under Windows:

  1. From the Start menu, select Settings, and then choose Control Panel. The Control Panel window will appear.
  2. Open the Display icon. The Display Properties window will appear.
  3. Select the Settings tab.
  4. Ensure the Desktop Area is set to 1024 by 768 pixels.  Note: If it is available, press the Test button.  If the screen appears blank, it will return to normal in 5 to 15 seconds.  You will need to contact your computer vendor/manufacturer for assistance in changing the resolution setting.
  5. Choose the OK button.  Note: You may be prompted to re-boot your computer.  Choose the OK button to restart your computer.


To change your resolution on a Mac:

  1. From the Apple menu, select Control Panels. You will either have the option Monitors & Sound or Monitors.
  2. If the option is Monitors & Sound:
          a. Open the Monitor icon.
          b. From the list of available resolutions, select the resolution you wish to use. Your screen resolution will change instantly.
          c. Close the Monitors and Sound window.
  3. If the option is Monitors:
          a. Ensure that the Show pull-down menu option is set to Recommended.
          b. From the list of available resolutions, select the resolution you wish to use. Your screen resolution will change instantly.
          c. Close the Monitors window.


JavaScript

JavaScript is a common feature on most websites.  Some of the features on this site need a browser that supports JavaScript.  To use the JavaScript features on this website the JavaScript setting must be enabled on your browser.  If it is not, please enable your browser at this time.  Otherwise, your browser and older browsers may not display this site's layout properly, may receive JavaScript errors and will not allow you to view all of the features incorporated into this site.

Caching

The cache is used to keep local copies of frequently accessed documents, reducing the time connected to the network.  If the contents of a page do not seem to be updating, your browser may have cached this page in error - press and hold the 'Shift' key and mouse click on the Refresh/Reload button on your browser to clear the cache for that page.